Customer Service Managers – CIB (Omani National Only) – First Abu Dhabi Bank FAB

Job Listing No: 9740000

Customer Service Managers – CIB (Omani National Only) – First Abu Dhabi Bank FAB

JOB PURPOSE:

Managing a pre assigned portfolio of CIB accounts
Marketing for additional business through expansion of the assigned portfolio
Submitting and liaising with Head Office on credit proposals for approval
Continuous monitoring of the credit portfolio for market developments, delinquencies etc so that risks are managed proactively and the Bank’s interests protected at all times.
Maximize earnings for the Bank from the portfolio of accounts managed and developed
Comprehensive technical and administrative support to the Head, CIB Banking and to the Senior Management (on Credit, Marketing & Regulatory matters)

MAIN DUTIES:

Preparation of Credit proposals for all types of CIB Lending situations based on a proper assessment of client needs and security offered aligned to prevailing Bank policy.
Monitoring of the allocated Advances Portfolio at the Branch to ensure timely renewals, timely repayments, maximizing utilization of facilities and hence revenue generation, and proactive management of customer accounts and respective businesses to minimize risk to the Bank
Security perfection (documentation and the providing by the client of tangible securities) and timely valuation as appropriate to ensure that security compliance as per approval terms maintained at all times.
Ensuring compliance with regulatory body notifications (Central Bank of Oman, Capital Markets Authority etc.), preparation of periodic returns to CBO, HO etc.
Ensuring transaction processing are done within sanctioned limits.
Involvement in the Branch budgeting process – both revenues and costs and to ensure that the Budgets set are met and exceeded.
Accountable for the assigned CIB portfolio and for the portfolio developed through marketing efforts.
Liaising with Risk Management Department in respect of Credit proposals submitted for approval/responding on queries raised etc.
Assisting the Head of CIB in the preparation and submission of periodic statutory returns to respective departments to be submitted to Regulatory Authority in Oman.
Ensuring a timely response for all client related requests for credit facilities, and obtaining approvals whether under the Manager’s Discretionary Powers or from Head Office so that contribution to the growth in the advances portfolio is achieved, as per budgets set.
Ensuring prompt communication between the Bank and the client so that facilities approved are accepted and utilized thereby contributing to revenue growth.
In coordination with the Credit Administration Officer manage the account portfolio in terms of pricing changes (interest, commissions) security terms, valuations etc. as approved from time to time to ensure no income leakage and/or compromise of the Bank’s interests.
Contributing to the Branch budgeting process and follow up on a monthly basis of the branch achievements, also taking corrective action where necessary, under direction from the Head, Corporate Banking or any other member of Senior Management towards achieving budgets set.
Delinquent Corporate accounts management for recoveries, legal issues, etc.
Dealing with Auditors (Central Bank of Oman, External Auditors, and Head Office Audit) handling and responding to audit queries, rectifying anomalies identified in audits related to credit matters.
Cross selling products and services of the Bank i.e. investment products etc.
Periodically audit the portfolio with a view to update documentation wherever necessary so that Bank’s interest are protected.
Provide necessary support for Credit MIS requirements.

Job Details

Posted Date: 2018-03-08
Job Location: Muscat, Oman
Job Role: Accounting and Auditing
Company Industry: Banking

Preferred Candidate

Career Level: Mid Career
Nationality: Oman

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