Operator – Service Desk IT – Infrastructure – Omani National | Oman Air

Job Listing No: 9740000

Operator – Service Desk IT – Infrastructure – Omani National | Oman Air

The Role
Operations – Receive fault, service and information request calls from the user departments and service that call or passing the call to the most appropriate technician for resolution. – Forward the service request tickets to appropriate approvers and ensure tickets assigned to the correct technicians. – Esc…

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